TrackFood
How to Use TrackFood – Complete Guide (Users + Restaurant Owners)
Learn how customers use TrackFood and how restaurant partners grow with the Owner App.
For Users — How to Use TrackFood
2. Create Your Account
Sign up using your phone or email and verify your account.
3. Find Nearby Restaurants
Use the live map to explore restaurants with menus, ratings and offers.
4. Book Dine-In or Takeaway
Select time, choose items and confirm your booking instantly.
5. Exclusive Offers & Loyalty Rewards
TrackFood rewards loyal customers. Example: Visit 5× in a month → unlock 2-plate discount or loyalty benefits.
6. Track Orders in Real Time
Updated statuses: Placed → Accepted → In Kitchen → Ready → Served
7. Reviews & Ratings
Give honest feedback. Restaurants improve their service using your reviews.
Restaurant Owner FAQs
General Questions
Q1. What is TrackFood for restaurant owners?
TrackFood is a dine-in and pre-order platform that helps restaurants get more customers, manage orders, improve digital presence, and grow revenue through reviews, analytics, and custom offers.
Q2. How is TrackFood different from other food delivery platforms?
TrackFood is built for dine-in growth — not deliveries.
It includes pre-orders, digital menus, live order updates, review insights, retention tools and business analytics. You spend less time on manual tasks and more time improving sales.
Digital Menu & Menu Management
Q3. Do I need to manually add my entire menu?
No. You can share your menu once and TrackFood will help upload and format it. You can adjust or add items anytime.
Q4. Can I update prices and items later?
Yes. You can change names, prices, availability and photos instantly. Updates appear immediately for customers.
Q5. Does TrackFood support QR-based digital menus?
Yes. TrackFood can be used as a QR digital menu inside your restaurant to reduce printing costs and make instant updates.
Orders & Operations
Q6. How will I receive orders from TrackFood?
Orders are shown in your Owner App in real time so your staff can accept, prepare, update status and serve efficiently.
Q7. Can I mark items as out of stock?
Yes. Marking items out of stock instantly hides them for customers to avoid confusion or cancellations.
Business Analysis & Insights
Q8. What type of business analysis does TrackFood provide?
TrackFood shows reports on daily revenue, best-selling items, peak hours, repeat customers and behaviour patterns.
Q9. How does this analysis help my restaurant grow?
You can optimize pricing, promotions, staff timing, menu items and inventory — helping boost revenue and reduce waste.
Premium Subscription & Growth Tools
Q10. What is the premium subscription?
Premium unlocks advanced analytics, detailed reports, promotional placements and loyalty upgrades for better growth.
Q11. Do I need premium to start?
No. You can start with basic features and upgrade whenever you need more insights.
Q12. How do I know if premium is right for me?
If you want deep performance clarity, multi-outlet scale or more targeted marketing tools — premium helps.
Onboarding & Support
Q13. How do I get my restaurant listed on TrackFood?
Contact TrackFood via the website and share your restaurant details. The onboarding team helps set up your digital menu and profile.
Q14. Do you provide support with menu or reports?
Yes. TrackFood provides support for menu setup, changes and understanding analytics to help improve your growth.
Pro Tips for Best Experience
Book in advance to secure your preferred time slot
Check for flash sales and limited-time deals
Read restaurant reviews before booking
Enable notifications to never miss exclusive offers